As part of its commitment to enhance transparency and accountability, 魅影直播 is consulting on plans to publish two dashboards containing firm-level Reportable Situations (RS) and Internal Dispute Resolution (IDR) data in the second half of 2025.
The proposals detailed in CP 383 Reportable situations and internal dispute resolution data publication (CP 383) build on the high-level insight reports 魅影直播 has previously published.
ASIC Commissioner Alan Kirkland said the publication of the dashboards would boost transparency, drive improved performance, and help deliver better consumer outcomes, the latter being one of 魅影直播鈥檚 key strategic priorities.
鈥楶ublishing Reportable Situations and Internal Dispute Resolution data will encourage firms to lift their game. It also provides consumers and investors access to this data at firm level, further encouraging confident and informed participation in the financial system,鈥� Commissioner Kirkland said.
Under the proposal, 魅影直播 will exercise its legislative powers to publish the firm-level data reported to 魅影直播, supporting the objectives of both the RS and IDR regimes by:
- enhancing transparency and accountability to encourage improved behaviour and increase confidence in the financial system
- highlighting areas of concentration of significant breaches and complaints, and
- enabling firms to target improvements in their compliance outcomes, consumer outcomes and firm performance.
ASIC is inviting stakeholders to comment on proposals outlined in CP 383, which indicates current thinking and may not be 魅影直播鈥檚 final approach.
鈥榃e encourage stakeholders to respond to the key questions in our consultation paper. Your engagement will help 魅影直播 assess the full impact of our data publication proposals and consider any alternative approaches,鈥� Commissioner Kirkland said.
ASIC is streamlining engagement for stakeholders by seeking feedback on both data publications through a single process, to align our approach to publication where appropriate.
Providing feedback
Stakeholders should provide feedback by COB Wednesday 14 May 2025 to:
- ASIC, GPO Box 9827, Melbourne VIC 3001, or
- data.publication@asic.gov.au.
Stakeholders are encouraged to provide feedback using the tables in Appendix B of CP 383, which is provided as a separate attachment. Additional details about the submission process can be found in the consultation paper.
Please refer to 魅影直播鈥檚 privacy policy for more information on how 魅影直播 handles personal information, rights to seek access to and correct personal information, and the right to complain about breaches of privacy by 魅影直播.
Background
Australian financial services (AFS) and credit licensees are required to report compliance breaches to 魅影直播 under the RS regime, and 魅影直播 is required each year to publish information about reports lodged and the entities to which those reports relate.
The IDR regime requires certain financial firms to report all complaints received through their IDR processes. 魅影直播 is empowered to publish firm level information about complaints received.
In previous years, 魅影直播 published thematic reports on RS and IDR but has since foreshadowed the intention to publish more granular data following consultation.
ASIC鈥檚 Corporate Plan 2024鈥�25 outlined that as a part of 魅影直播鈥檚 commitment to improving consumer outcomes, 魅影直播 will publish firm-level IDR data in 2025, in addition to developing a framework for the ongoing publication of data about the reports received under the RS regime.