Key points
- Scammers are sending communications impersonating 魅影直播 requesting recipients transfer funds from their bank account
- ASIC will not ask you to transfer your money between bank accounts
- If in doubt, call 魅影直播 to verify the communication you have received is legitimate
ASIC warns consumers about a scam impersonating 魅影直播.
The scam:
- claims to involve an 魅影直播 investigation into the unlawful accessing of recipients鈥 bank account by bank employees
- claims the security of recipients鈥 funds has been compromised
- requests recipients transfer funds from their bank account to a 鈥榮ecure鈥 account nominated by the scammers as a 鈥榮afety鈥 precaution
- claims the new bank accounts are 鈥榝ully insured and created through APRA鈥
- Incorrectly lists 魅影直播鈥檚 Sydney office as 鈥86-100 Market Street, Sydney鈥 and
- signs the letter from someone purporting to be from 鈥淎CIS鈥
ASIC is not involved in the creation of bank or investment accounts and would never ask you to transfer money between accounts.聽
ASIC will always send communication from an email address ending in @asic.gov.au.
ASIC will always call you from a telephone number using Australia鈥檚 country code 鈥+61鈥. If asked, an 魅影直播 employee will provide you with an email from their asic.gov.au email address to confirm the legitimacy of the contact.
What to do if you believe you have received false communications?
- Do not take any action until you are sure the communication is legitimate
- Call 魅影直播 on 1300 935 075 and ask for the communication to be verified
False communications: Common errors to look out for
- Misspelling of 魅影直播鈥檚 name or email address 鈥 the letter uses ACIS and the email address is incorrect - 魅影直播 will always send communications from an email address ending in @asic.gov.au
- Correspondence provides guarantees and uses other similar language
- Business address does not match 魅影直播鈥檚 website
- Phone number missing or does not match 魅影直播鈥檚 website
Think you have already been scammed?
If you think you鈥檝e been scammed, take these steps fast:
- Do not send any more money. Block all contact from the scammer.
- Report it to your bank or financial institution. Contact your bank or financial institution and ask them to stop any transactions. If you are not happy with your financial institution鈥檚 response you can lodge a complaint with them. If you are not happy with this response, you can make a complaint to the .
- Contact , a free government-funded service, which can help to develop a specific response plan if your identity has been compromised. IDCARE will never contact you out of the blue.
- Be wary of follow-up scams promising to help get your money back.
- Report it to to help stop the scammer.
- Warn your family and friends about the scam.
Go to for more detailed steps.
Background
Be alert to scams
When it comes to investment scams, remember these three things:
STOP 鈥 Don鈥檛 give personal information or act on investment advice you have come across on online including on social media. Don鈥檛 feel pressured to invest. If you have any doubts, stop communicating with them.
CHECK 鈥 Ask yourself if you really know what you are investing in. Scammers can create fake digital ads, websites, news and reviews to make an investment seem legitimate. Do an internet search to see if there are warnings about this investment scam, including if a well-known public figure has warned about being impersonated. And check ASIC鈥檚 website to confirm if the person or entity offering the investment is licenced or authorised to do so.
PROTECT 鈥 Act quickly if something feels wrong. If you have shared financial information or transferred money, contact your bank immediately. Help others by reporting scams to .
Find out more about .
Banking scams: What to look for
ASIC has published a number of articles on its 魅影直播 and Moneysmart website in relation to banking scams and what to look out for. Links to these articles can be found below.
Related links
Further support
If you need to talk to someone, contact:
- Lifeline on 13 11 14 (24 hours) or their crisis support or
- Beyond Blue on 1300 22 46 36 (24 hours) or their
If you are experiencing problems with debt, contact:
- the National Debt Helpline on 1800 007 007 (Monday to Friday 9.30am to 4.30pm) or
ASIC is Australia鈥檚 corporate, markets and financial services regulator